Service & Maintenance
At Secure Safe, we prioritise quality and longevity, aiming to repair rather than replace whenever possible. Our comprehensive service and maintenance plans are designed to support all your security solutions, ensuring they remain fully operational and continue to meet both industry and insurance standards. This proactive approach helps protect you from vulnerabilities and ensures compliance.
With our nationwide team, we can quickly address potential issues, minimising downtime, maintaining business continuity, and providing ample time for you to make informed decisions about necessary updates or upgrades. Secure your peace of mind with our trusted expertise.
Safe & Lock Maintenance
Our maintenance plans are designed to keep your safe functioning reliably throughout its lifetime, covering all faults—whether due to user error or manufacturer defects—at no extra cost. We use only genuine manufacturer parts for repairs or replacements, ensuring your safe maintains its original security and insurance standards.
The plan includes an annual maintenance visit, during which our engineers perform a thorough inspection, address potential issues proactively, and reassess your security needs to ensure your safe remains fit for purpose.
Along side this we have our nationwide emergency call out team as well as our install crew that will install, remove and relocate your new or existing unit to meet any of your requirements
CCTV, Access Control & Alarms
Maintaining your intruder security system is not just recommended—it’s often a requirement for insurance compliance. For Grade 3 alarm systems, regular maintenance is essential to retain certification.
Our maintenance plans include annual or biannual site visits to ensure your cameras are properly angled and cleaned, triggers remain aligned with your security needs, and recorder software is up to date. We also test your access control systems and update codes or passwords to enhance security. Any faults detected during these checks will be promptly addressed, ensuring your systems continue to function smoothly and efficiently.
Security Doors & Glass Maintenance
Servicing a security door involves inspecting and maintaining its components to ensure it remains secure and functional. This includes checking for physical damage, alignment issues, and wear on seals or weatherstripping. Locks, handles, hinges, and other hardware are tested, lubricated, and repaired or replaced if necessary. General wear and tear is imminent in a retail or commercial environment, and addressing any misuse is vital in supporting your products longevity. Security features such as electronic locks, access controls, sensors, and alarms are verified for proper operation and updated as needed. The door’s structural integrity, including the frame and anchors, is assessed to ensure stability. Finally, the door is cleaned, treated for rust prevention, and tested to confirm smooth and reliable performance.
Why choose Secure Safe?
With extensive experience in servicing and maintaining a wide range of security products across the UK, Secure Safe is trusted nationwide for ensuring reliable, high-quality protection. From security doors and access control systems to alarm and surveillance solutions, we’re dedicated to delivering peace of mind through exceptional care and expert support.
In addition to maintaining products purchased from us, we also service and support security solutions installed by other providers, ensuring all your systems remain fully operational and compliant. For more information or to schedule a service, contact Secure Safe today. Our team is ready to keep your security systems operating at their best and tailored to your unique requirements.
